Date effective: 06/06/2025
These Terms and Conditions ("Terms") govern the use of the services provided by Crafted Invite ("we," "us," or "our") through our website located at www.craftedinvite.com (the "Website"). By accessing or using our Website and services (collectively, the "Service"), you agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use the Service.
Crafted Invite is a United Kingdom-based Software as a Service (SaaS) platform designed to help individuals plan and manage wedding guest lists, RSVPs, and communication through personalised wedding websites. These Terms constitute a legally binding agreement between you, the user of the Service, and Crafted Invite. By registering an account, accessing, or using the Service, you accept and agree to comply with these Terms.
When creating an account, you agree to:
You are prohibited from uploading malicious content or files, whether knowingly or unknowingly. We reserve the right to suspend or terminate accounts that violate these obligations.
Guest Access:
Wedding websites may be accessed by the guests invited by the User, subject to the guest limit defined by the subscription plan. Exceeding the guest limit may result in restricted access. Guests are only permitted to share access within their own household or party.
Each guest will be provided with a unique passcode for accessing the wedding website. Guests must not share this passcode with individuals outside their designated party or household. Guests are expected to keep their passcodes confidential and must not post them publicly or distribute them via insecure channels. Any suspected misuse, unauthorised access, or suspicious activity should be immediately reported to the User (account administrator). The User is responsible for promptly taking corrective measures, including resetting and reissuing passcodes to affected guests through the administrative tools available on the platform.
Crafted Invite offers both free and premium subscription plans. The premium plan provides additional features and benefits, including but not limited to:
The following terms apply:
Acceptable Use:
You agree to use the Service responsibly and in accordance with its intended purpose. Specifically, you must not:
Prohibited Activities:
You must not:
Service Modifications:
You may customise your wedding website using only the tools provided within the platform. You are not permitted to modify the codebase or insert custom JavaScript, CSS, or HTML outside of these tools.
Beta Features:
From time to time, we may offer experimental features in beta form. These features are provided "as is" and may contain bugs. Use of beta features is voluntary and does not entitle you to any refunds or guarantees.
All rights, title, and interest in and to the platform, its content, and underlying software are the exclusive property of Crafted Invite. Users and guests are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.
You should not upload content which has been stolen or infringes on the rights of others. You must ensure that you have the right to use any content you upload, including images, text, and other materials.
You may not use or reproduce any trademarks, logos, or branding associated with Crafted Invite without express permission. This includes using the Crafted Invite name or domain in promotional or commercial materials.
User-Generated Content:
Users retain ownership of the content they upload. Crafted Invite retains a license to use, display, and store this content solely for the purpose of providing the Service. Upon request by a guest or account holder, personal information will be deleted within 30 days. Requests to view personal data will be fulfilled within 14 working days.
We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, if you violate these Terms or engage in any prohibited activities.
You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the Service until the end of the current billing period.
Both you and Crafted Invite agree to maintain the confidentiality of any information that is reasonably considered confidential, including but not limited to personal data, login credentials, private event information, usage analytics, technical configurations, and proprietary business methods. This confidentiality obligation covers both verbal and written communications as well as data stored or transferred electronically.
Neither party shall disclose the other party’s confidential information to third parties without prior written consent, except where required by law or where necessary to perform obligations under these Terms. Both parties agree to use the same degree of care (but no less than reasonable care) to protect confidential information as they would use to protect their own.
Confidential information does not include information that:
These confidentiality obligations will continue to apply for a period of three (3) years after termination of your use of the Service.
You may terminate your account at any time by using the account deletion feature. Upon termination:
Certain provisions, such as those relating to intellectual property, limitation of liability, and indemnification, shall survive termination of these Terms.
Crafted Invite provides the Service on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free operation.
We are not liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service, including but not limited to data loss, service interruptions, or errors.
We take data protection seriously and implement industry-standard security practices to safeguard your data against unauthorised access, theft, or loss. However, in the unlikely event of a data breach, we will notify affected users in a timely and transparent manner in accordance with applicable legal requirements. No compensation will be provided for damages, losses, or inconvenience resulting from such incidents.
No refunds will be issued for outages, bugs, or technical failures. The Service integrates third-party providers such as Google (for analytics) and Stripe (for payment processing), and your use of those services is subject to their terms and conditions.
You agree to indemnify and hold harmless Crafted Invite, its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update or modify these Terms at any time. If we make material changes, we will notify you via email or a notification on the Website. Continued use of the Service following such changes constitutes your acceptance of the revised Terms.
In the event that the Service is discontinued or significantly altered, we will provide notice to users via email or through the Website. We will also provide a reasonable period for users to download their data before any permanent deletion occurs. Once notice has been given, we will stop accepting new users and will not allow any new subscriptions to be created. Existing users will be given up to 30 days of free access to the Service to allow them to download their data. After this period, all user data will be permanently deleted.
If you have any questions or concerns about these Terms, please contact us at [email protected]